Customer Testimonials and Reviews

Don’t take our word for it — hear from our customers about why they trust FreightWaves SONAR to help them navigate the ever-changing freight market.

Customer Spotlight: West Central Motor Freight

"In addition to the product being an awesome product, the customer service we have seen from the SONAR team has been unbelievable."
— Gregory Grimes, Partner, West Central Motor Freight

Since adopting FreightWaves SONAR, West Central Motor Freight has achieved:

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FreightWaves SONAR empowers businesses to make data-driven decisions and meet their business goals

See how Athletic Brewing Co. is using FreightWaves SONAR to operate below spot market rates and make more actionable decisions.

Integrated Connection’s use of SONAR Market Dashboard and TRAC gives them access to the most accurate data to help protect margins.

MW Logistics uses SONAR to provide customers with real-time information and make data-driven decisions.

Shaker Logistics uses SONAR to assess market conditions, plan and book freight, and deepen customer relationships.

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Customers love FreightWaves SONAR

Our awards speak for themselves:

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Our reputation in the market has been built on positive customer feedback and loyalty

SONAR Customer
SONAR Customer
Enterprise (> 1000 emp.)
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"Rich in Data, Relentless about Quality, and Excellent Customer Success partnership"

Easy to use interface for charting. Excellent data definitions library to refine my organization's thinking about what it needs to make decisions. SONAR Customer Success makes for an easy and fun onboarding, and is an excellent resource as I develop my competency.

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SONAR Customer
SONAR Customer
Transportation/Trucking/Railroad
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"Great tool for anyone in freight pricing & customer bid response"

The immediacy of data & the sheer volume of data availability across business segments is great!

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SONAR Customer
SONAR Customer
Logistics & Supply Chain
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"Great Customer Service"

We are just getting going with Sonar, but the training and customer service has been fantastic. The reports that we are able to set up and get access to quickly make finding the items you want to look at daily quick and efficient. Jon, our customer success manager has been wonderful to work with and is very helpful.

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SONAR Customer
SONAR Customer
Transportation/Trucking/Railroad
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"The data SONAR provides is an excellent source of the trucking truth"

The amount of data and different ways you can look at how individual markets or the market as a whole is trending. It is easy to identify and explain to shippers and carriers what the outlook is for their business and what to expect short term. The graphs and tables are easy to read and there are endless options of categories and indices to choose from depending on what's important to you!

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Paul Sherman
Paul Sherman
Logistics and Supply Chain
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"Data driven. Relationship Based. The Bloomberg Terminal of Freight"

The availability of your customer Success team is unparalled. Kirk is the best in the business. He and is team are always availible to assit. Also they encourage feedback and ways to make Sonar better.

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Tony Belanger
Tony Belanger
Enterprise(> 1000 emp.)
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"Allows real time market data analytics that is easing to understand"

Ease of Use and data driven analytics that can be used to make informative decisions.

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SONAR Customer
SONAR Customer
Logistics and Supply Chain
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"One of the most complete platform for worldwide freight analysis"

The Container Atlas App allows me to constantly monitor market trends to understand which routes are in greatest demand. There are a lot of useful macro-economic indicators to have a broader view of the market. Customer support is great.

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Elyse Lizarazo
Elyse Lizarazo
Mid-Market(51-1000 emp.)
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"Great Data Source"

Our company just acquired Sonar and I've really enjoyed the graphs and charts. A great visual to see the data in real-time.

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Nicholas Tazzioli
Nicholas Tazzioli
Human Resources Director
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"Sonar is a game changer"

Sonar has been a great tool for our company. They provide valuable insight into the market and follow through on promises, unlike other products we have used in the past!

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Empower your business to make data-driven decisions with SONAR.

White Papers
February 6, 2024

Asleep at the Wheel: Shippers and the Freight Market Outlook for 2024

November 1, 2023

Index-Linked Contracts: A New Solution for Shippers’ Dissatisfaction with RFPs

August 3, 2023

Catering to the winners – SONAR subscribers beat the market